Last updated: October 2026
These Terms of Use explain the rules that apply when you use the Specialist Journeys website. By using our website, you agree to these terms.
Please read them carefully before using the site.
Who we are
This website is operated by Specialist Journeys, operated by Andante Travels Ltd, a company registered in England and Wales.
Company name: Andante Travels Ltd trading as Specialist Journeys
Company number: 01969761
Registered office: 111 High Street, Cheltenham, England, GL50 1DW
Email: hello@specialistjourneys.co.uk
References to "Specialist Journeys", "we", "us" or "our" in these terms mean Specialist Journeys Limited.
Using our website
You may use our website for personal, non-commercial purposes, including browsing our tours, destinations and other content, requesting information and making or managing a booking.
When using our website, you agree that you will not:
-
use the website for any unlawful or fraudulent purpose;
-
attempt to gain unauthorised access to the website, its systems or any connected systems;
-
knowingly introduce viruses, malware or other harmful material;
-
interfere with the operation, security or performance of the website;
-
misuse any forms, booking facilities or other interactive features; or
-
reproduce or commercially exploit website content without our permission.
We may restrict or suspend access to all or part of the website where we reasonably believe it is being misused.
Information on our website
We take reasonable care to ensure that information published on our website is accurate and up to date.
However, travel information can change and, despite our efforts, occasional errors or omissions may occur.
Tour itineraries, dates, prices, availability, accommodation, transport arrangements, attractions and other details displayed on the website may be subject to change.
Where you make a booking with us, the information and terms provided as part of the booking process, together with our applicable Booking Terms & Conditions, will form part of your contract with us.
Prices and availability
Prices and availability shown on our website may change and are subject to confirmation at the time of booking.
We reserve the right to correct pricing, availability or other errors displayed on the website.
If we identify an error that affects a booking you have made, we will contact you as soon as reasonably possible and explain the options available to you.
Offers, discounts and promotional codes may be subject to additional terms, eligibility requirements, availability and closing dates. Where specific promotional terms are provided, those terms will apply alongside these Website Terms of Use.
Making a booking
Our website allows you to search for and, where available, book tours online.
A booking is subject to availability and acceptance by us. Completing the online booking process does not override the Booking Terms & Conditions that apply to your tour.
Before completing a booking, you should read the relevant Booking Terms & Conditions and make sure that the details you provide are complete and accurate.
Your account and booking information
Where our website allows you to create an account or access an existing booking, you are responsible for keeping your login information secure.
You should not share passwords or other security information with anyone who is not authorised to access your account or booking.
Please contact us if you believe that someone has gained unauthorised access to your account or booking.
Intellectual property
Unless otherwise stated, the content of this website is owned by or licensed to Specialist Journeys Limited.
This includes, but is not limited to, text, photography, images, graphics, logos, branding, videos, page designs and other website content.
You may view, download or print reasonable extracts from the website for your own personal, non-commercial use.
You must not reproduce, modify, distribute, republish, sell or commercially exploit our website content without our prior written permission.
Third-party trademarks, images and other materials remain the property of their respective owners.
Links to other websites
Our website may contain links to websites or services operated by third parties.
These links are provided for convenience and information. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.
The inclusion of a link does not necessarily mean that we endorse the third-party website, business, product or service.
When you leave our website, the terms and privacy policies of the relevant third party may apply.
Website availability
We aim to keep our website available and working correctly, but we cannot guarantee that it will always be available or uninterrupted.
We may suspend, withdraw, update or change all or part of the website without notice, including where maintenance, security or technical work is required.
We will not be responsible for circumstances outside our reasonable control that prevent or affect access to the website.
Our responsibility to you
Nothing in these terms excludes or limits liability where it would be unlawful for us to do so.
While we take reasonable care in operating our website, we cannot guarantee that all content will always be completely accurate, current or free from errors.
We are not responsible for losses resulting solely from your reliance on general website content where that content does not form part of a booking or contract with us.
If you book a tour with Specialist Journeys, our responsibility for providing your travel arrangements is governed separately by the applicable Booking Terms & Conditions.
These Website Terms of Use do not affect your statutory rights as a consumer.
Privacy and cookies
Your privacy is important to us.
Our Privacy Policy explains how we collect, use and protect your personal information.
Our Cookie Policy explains how we use cookies and similar technologies when you visit our website and how you can manage your preferences.
These policies should be read alongside these Website Terms of Use.
Changes to these terms
We may update these Website Terms of Use from time to time, including to reflect changes to our website, services or legal requirements.
The latest version will always be published on this page, together with the date it was last updated.
Governing law
These terms are governed by the laws of England and Wales.
If you are a consumer living elsewhere in the United Kingdom, you may also have rights under the laws that apply where you live.
Nothing in these terms affects any rights you have under applicable consumer law.
Contact us
If you have any questions about these Website Terms of Use, please contact:
Specialist Journeys Limited
111 High Street
Cheltenham
England
GL50 1DW
Email: hello@specialistjourneys.co.uk